Fast, Friendly IT Support in Melbourne's West

Instant remote help within 30 minutes and out-of-hours service available for urgent issues.

PC and IT tech support — friendly, reliable, local

Tech shouldn't get in the way of your work. I help small businesses, professionals, and home users across Melbourne's west fix issues fast, prevent repeat problems, and feel confident using their devices — without jargon or upsell.

        
        Clear, upfront help — remote or onsite — with practical fixes and honest advice.

What we can help you with

Slow or unresponsive computers
Wi-Fi dropouts and network setup
Virus and malware removal
Printer and peripheral troubleshooting
Software installation and updates

Remote support available: If you can turn your Windows PC on and log in, I can fix most issues remotely — no need to wait for a visit.
Guide to our Remote Support

Small business support and on-demand IT help

Troubleshooting and repairs for desktops, laptops, and networks
Setting up new devices and software
Securing your systems against cyber threats
Microsoft 365 setup, migration, and shared mailboxes

        
        Transparent pricing: Clear quote before we start, no lock-ins, and you only pay for the help
        you need.

IT Support Pricing

Clear, upfront pricing — no lock-ins, no jargon, and you only pay for the help you need.

Quick Fix

$85 flat

Remote support (up to 30 mins)
Fast diagnosis and resolution
Ideal for email, printer, or Wi-Fi issues

Standard Support

$130/hr

Remote or onsite support
PC/Mac troubleshooting and setup
Microsoft 365, backups, and security

Small Business Setup

Custom quote

Microsoft 365 migration and shared mailboxes
Wi-Fi and network setup
Device onboarding and admin handover

Contracted Support

Monthly retainer

Priority response and remote support
Scheduled maintenance and updates
Ongoing advice and infrastructure planning
Tailored to your team size and tech stack

Heads up: Fixed and standard rates apply during business hours (9:00 AM-5:00 PM). After-hours support incurs extra fees - fair warning, no surprises.

What Our Clients Say

“Tony Malloy, ‘Between Coffees', has been my corporate computer consultant for the past 10 years plus. Tony is exceptionally skilled and is always able to resolve any issue in a prompt, reliable, friendly and professional manner. I highly recommend Tony's services.”

Craig Cunningham
Cunningham Property Consultant
cpconsultants@optusnet.com.au
0413 991 717

“We have been working with Tony for many years and cannot recommend him highly enough. He takes the time to listen to our concerns, provides clear and practical instructions, and always responds promptly when technical issues arise. Tony recently recommended and set up a new SharePoint system for our practice, which has made our operations much smoother and more efficient. He also suggests time-effective strategies that help us work smarter and save valuable time. Tony's combination of technical expertise, reliability, and supportive communication makes him an outstanding partner for any business needing web design or tech support. We are very grateful for his ongoing support.”

Enaksha Garde
EG Speech Pathology

Service Area — Melbourne

I provide fast, friendly IT support across Melbourne and the western suburbs, including:

Footscray
Yarraville
Seddon
Altona
Williamstown
Newport

Maribyrnong
Werribee
Hoppers Crossing
Point Cook
Tarneit
Truganina
Laverton

If you're nearby but not on the list, get in touch — chances are I can still help.

Need Help Right Now?

If you need fast, friendly IT support in Melbourne — whether it's a home PC fix, urgent business repair, or a Microsoft 365 setup — let's talk.